1297 Nepean Highway, Mt Eliza VIC 3930

Privacy Policy

Privacy at St Verena Medical Centre

At St Verena Medical Centre, your privacy is our priority. In healthcare, a strong privacy policy is not just a legal requirement — it’s a vital part of safeguarding your personal and medical information.

Why Is a Privacy Policy Important in Healthcare?

Protecting Sensitive Information
We collect and manage important personal details such as medical history, contact information, Medicare numbers, and in some cases, financial information. Our privacy policy explains how this data is securely collected, stored, and used.

Building Trust
You have the right to feel confident that your health information is treated with the highest level of confidentiality. A transparent privacy policy helps build trust between you and your healthcare provider.

Legal Compliance
As required under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), we take all reasonable steps to protect your information. Our policy ensures we meet these obligations.

Your Right to Access and Control
Our policy gives you the right to access your records, request corrections, and understand how your data may be shared (for example, with specialists, pathology providers, or Medicare).

Digital and Administrative Security
From password-protected systems to secure communication channels, we have strict safeguards in place to ensure your data is protected across both digital and administrative systems.

Our Commitment to Your Privacy

St Verena Medical Centre has clear procedures for handling your health information. We only share your data with third parties when it is necessary for your care — and always with your informed consent.

👉 Please read our Privacy Policy or speak to one of our staff if you’d like to know more.